Real small businesses. Real numbers.

No Big Tech logos. No "what an enterprise did." These are the kinds of shops we actually run AI for — a 12-person translation agency, a boutique law firm, a property manager, an independent medical practice. Specific work, specific results.

How to read these. The Taika Translations case is a current TVP client — named with permission. The rest are anonymized snapshots of the small-business work we run, with industries and numbers kept real but identifying details changed.

★ Featured Client · Language Services · 12 Employees

Taika Translations — AI Across the Whole Shop

A 12-person translation agency serving federal, state, legal, and medical clients. We turned on AI across all four parts of the business — production, finance, sales, marketing. Contract awards went from $1M to $19M in two years. The owner stopped working weekends.

Production

Margins up 15% on a 10-year baseline

AI pre-translation drafts, automatic glossary lookup, QA flagging, and smart project routing. Translators became editors. Average profit margin lifted 15% over the 10-year baseline — Taika now runs at roughly 60%, nearly 3× the industry average.

Finance

40 hours a week back in finance

Invoices generated from project completions, sent same-day. Late-payment chases handled by an AI helper. Monthly reconciliation, expense categorization, and reporting all running on autopilot. Finance team got 40 hours per week back.

Sales

$1M to $19M in contract awards — in two years

AI prospect research, personalized outreach, follow-up sequencing, and public-records pulls on every target contract. Pipeline now spans NASPO master agreements in five states (RI · CA · NM · ID · SD), LA City (all 4 categories), and a primary-vendor award at Idaho Dept. of Health & Welfare. Sales team saved 40 hours per week.

Marketing

~45% response rate on outbound

Outbound campaigns running across 5+ states. 65+ active threads in any 15-day window, ~45% response rate, 6 meetings booked per sprint. Blog drafts, LinkedIn posts, newsletters, and SEO landing pages — drafted by AI, reviewed by a human, published on schedule.

$1M→$19M
contracts in 2 years
+15%
margin vs 10-yr avg
80 hrs
/wk freed (sales + finance)
$0
new hires required
Boutique Law Firm · 6 Employees

Family & Immigration Practice — Intake & Document Workflow

A 6-person family-and-immigration firm drowning in client intake calls and paperwork. We set up an AI intake assistant, automated document drafting from templates, and put bookkeeping on autopilot. Paralegals stopped quitting.

12 hrs
/wk paralegal time saved
2.5×
consultations booked
90%
forms drafted same-day
$2,800
/mo bookkeeping savings
Property Management · 14 Employees

Residential PM Co — Tenant Comms & Maintenance Triage

340-unit residential portfolio. Maintenance requests, tenant questions, and rent reminders were eating two full-time admins. We turned on a 24/7 AI tenant assistant, automated work-order routing, and replaced manual rent-chase emails. The phones went quiet.

68%
fewer inbound calls
3 hrs
avg work-order response
22%
fewer late rent payments
1 FTE
redeployed to leasing
Independent Medical Practice · 9 Employees

Primary Care Clinic — Scheduling, Intake & Insurance

A two-physician primary-care clinic with a constantly ringing front desk. We deployed an AI scheduling and intake assistant, automated insurance verification, and added an AI helper that drafts post-visit notes from the doctor's dictation. The front desk got their lunch breaks back.

41%
fewer no-shows
15 min
/visit charting saved
95%
eligibility checks automated
+18%
monthly visit volume
HVAC Service · 11 Employees

Residential HVAC Contractor — Quotes, Dispatch & Reviews

A family-owned HVAC shop where the owner was answering quote calls at 9pm. We set up an AI receptionist, automated quote follow-ups, and added a review-request helper that fires after every completed job. Booked jobs went up. Owner clocks out at 6.

after-hours quotes captured
+47
Google reviews in 90 days
28%
higher quote-to-job rate
9 hrs
/wk owner time freed
Bookkeeping & Tax · 8 Employees

Independent Accounting Firm — Client Workflows & Reconciliation

An 8-person firm serving 140 small-business clients. Reconciliations, document chasing, and onboarding new clients were swallowing the partners' time. We put AI reconciliation, an automated client-document chaser, and an AI onboarding assistant on every account. Capacity opened up without hiring.

62%
faster monthly close
+34
new clients in year one
85%
docs collected on first ask
$0
added headcount

Want results like these in your shop?

Book a free 30-minute call and we'll tell you straight which of these patterns fits your business — and what the numbers could look like for you.

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Got a question? Drop us a line.

Quick note, no pressure. Goes straight to Margarita and the sales team — usually a same-day reply.

Or write us directly: margarita.ehlinger@tvpteam.com · sales@tvpteam.com