Tier-1 support, ticket routing, knowledge base upkeep, churn prediction, onboarding and proactive outreach. All 8 are production-ready and we run them on your systems — you do not install or maintain anything.
Handles routine inquiries, password resets, billing questions. Escalates complex issues to humans.
Categorizes incoming tickets by topic, urgency, and expertise. Auto-assigns to best agent.
Maintains and improves FAQ/knowledge base. Identifies gaps from tickets and suggests new articles.
Analyzes tickets, surveys, and reviews to identify trends, pain points, and opportunities.
Identifies at-risk customers based on behavior and engagement. Triggers retention campaigns.
Guides new customers through setup, best practices, and early wins. Schedules check-ins and training.
Detects issues before customers report them. Offers help proactively for errors and slowdowns.
Tracks engagement metrics and predicts health status. Alerts account managers to issues.
Other departments: Sales · Marketing · Operations · Finance · HR · IT · Legal · Executive
Tier-1 support, ticket routing, knowledge base upkeep, churn prediction, onboarding and proactive outreach. We connect them to the tools you already use and operate them for you — you do not configure, monitor or maintain anything.
There are 8 in this department. Which ones you get depends on your plan: the AI Admin Assistant at $297/mo, the AI Office Manager at $697/mo, or the full AI Back Office at $1,497/mo. We pick the ones that fit your actual bottlenecks rather than switching everything on at once.
No. This catalogue is what we have already built and run in production, so it is the fastest route to something working. If your bottleneck is not on the list we build a custom helper for it — that is included, not an upsell.
Book a free 30-minute call. We will tell you which of these 8 to switch on first, and which ones would not earn their keep in your shop.
Or email sales@tvpteam.com — usually a same-day reply.
Quick note, no pressure. Goes straight to Margarita and the sales team — usually a same-day reply.